Why Shared Services Are Tricky?
Corporate services support everyone, but no one knows exactly what they cost, who is consuming them, or whether they’re efficient.
Costs are buried in overhead lines.
No visibility into actual usage by business units.
Chargeback models are manual or non-existent.
Perception of unfairness drives mistrust in IT and shared functions.
When everything is "shared", accountability disappears.
ITFM transforms shared service costs from a black box into a clear, traceable, and fair model.
Transparent Cost Modeling
Fair allocations
Service Consumption Views
Financial Accountability
From Cost Center to Value Center
Drive behavior change with clear cost signals
Data You Can Trust
One Platform, Many Stakeholders
Built for Evolving Organizations
